Business Technology Analyst

We are currently seeking a highly organized self-starter to join our growing team as a Business Technology Analyst. In this role, the successful candidate will report to the firm’s Associate Director of Technology and coordinate with Prime Quadrant’s internal and external stakeholders to shape the technology landscape of the firm including modifications and support around Client Relationship Management (CRM), document management, Software as a Service (SaaS) support and adoption, and project support.

Primary Responsibilities

Core Technology

  • Onboard and train new employees across different SaaS applications at the Company including Salesforce Financial Services Cloud, Addepar, Asana, Zoho People, SideDrawer, Alteryx and Microsoft 365
  • Act as primary point person to troubleshoot day-to-day user experience software issues
  • Work with the Associate Director of Technology to source and evaluate new software applications for the Company
  • Provide cybersecurity risk support to the Associate Director of Technology including conducting annual vendor assessments, staff training and participation in periodic system and network testing

Data Manipulation

  • Map flow of data aggregation (flowcharting) to determine optimum structure and design
  • Design and create reports using SQL or low code no code tools
  • Work with various team members towards optimizing data aggregation and organization

Process Improvement

  • Work with the Associate Director of Technology to map and implement process improvements across the firm using technology solutions including but not restricted to, workflow, automation, software implementation and outsourcing
  • Through continuing education and maintaining a current knowledge base of technology, implement best practices with respect to the application of various business and industry technologies across the Company

Key Attributes

  • Good technical understanding around database management (terms like schema, keys, relationships, object) are understood and can be worked with
  • History of innovation and successful implementation of technology solutions
  • Good communicator with ability to decipher user issues and take a tactical problem-solving approach to work towards a solution
  • Resourceful and able to function independently on projects
  • High degree of accuracy, organization, and timeliness
  • Ability to prioritize and multi-task in a fast-paced work environment
  • Able to work well within a team environment and in a collaborative manner
  • Very strong process-orientation and ability to follow through on commitments
  • Can navigate complex issues and escalate as needed with a sense of urgency

Qualifications

Successful completion of the Exempt Market Proficiency Exam is required for the role but may be completed after the start date.

  • University degree or college diploma with knowledge or interest in financial services
  • 3+ years of related work experience
  • Previous experience implementing enterprise grade software or systems
  • Prior experience with financial markets is beneficial
  • Keen to learn new technologies
  • Excellent verbal and written communication skills, with fluency in English

Compensation

  • Industry competitive base salary with a performance-based bonus structure
  • Health benefits via participation in the firm’s health spending account
  • Entitled to receive awards under the firm’s Key Exemplary Employees Plan as per its terms and conditions
  • Up to $1,000 per annum relevant continuing education expense
  • Career advancement with demonstrated performance
  • 3 weeks’ vacation per annum
Send your resume and cover letter to careers@primequadrant.com

"Prime Quadrant is a special place to work.  Even though I’m a junior member of the team, I am encouraged to voice my ideas and opinions.  It is exciting that I am actively contributing to the growth and success of our business."

We hire the best people, regardless of experience or background.

What is life like at Prime Quadrant?

Our Career Development program focuses on making sure that each team member is in the right position that will allow them to excel. Through quarterly check-ins, 360° peer feedback, and wellness and mentorship programs, each team member receives the resources they need to flourish and grow.

Through our Social Committee, we have team gatherings throughout the year such as monthly birthday parties, our Prime Quadrant softball team, summer socials and fall campfires so that we can grow as a family together.

At Prime Quadrant, giving back to the community is an integral part of everything that we do. Besides raising millions of dollars towards healthcare initiatives through our family office events, we donate our time to our communities. Every year we partner with organizations such as Holland Bloorview Kids Rehabilitation Hospital, Habitat for Humanity, Slopes for Candy, and the Breakfast Clubs of Canada by participating in projects that need volunteers and can benefit from having our team join them.

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